Cybercheckout Delivery Information

Free Delivery

Cybercheckout Delivery Information

How do you ship your orders out?
At present we use Parcelforce.

When can I expect my order to be delivered?
We despatch all orders for UK Mainland (except exclusion post codes) with Parcelforce on a 2-3 Working Day Delivery Service.

Please note both depatch and delivery times are estimated and not guaranteed. Please read Terms and Conditions for full information.

We do not delivery on Saturdays, and so anything ordered on Friday onwards will be dispatched the following Monday. (Except bank holidays)

Do I have to sign for delivery?
Yes, you do. For us, this is proof of delivery and to ensure your item has been delivered to you fine. It is also used in the event that you don?t receive delivery but someone else has signed for it. You may know the person who has taken your item in.

I haven't received my order. What should I do?
If you email us at and provide us with your order details, we will be able to track your item and find out where it is for you.

Sometimes a delivery attempt may have already happened, and the couriers at your local depot will then hold your item until further arrangements are made. If this is the case, we can easily arrange to have your item put back out for delivery on a day that you are available, or arrange a day for you to go and collect from them.

Courier depots will also hold items if there is a query regarding your address. They may request a contact number for you so they can amend it, and once this is done delivery can be made.

If you contact us, these issues can easily be resolved and any further delays can be prevented.