Track Your Item

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Track Your Item

Can I track my order online?
Yes, you can. Your dispatch confirmation email should provide you with your consignment number and details that you can use to track your item?s progress during transit.

However, if you have any problems regarding the tracking and delivery of your item, you can email us at customerservices@cybercheckout.com and we will contact the couriers and chase this for you.

I tracked my order online, but it says it has been signed for by somebody else. What should I do?
If you email us at customerservices@cybercheckout.com, providing your order number and explaining this, then we will contact the couriers for you to resolve this. It may be a case where the driver has delivered to a wrong address and they may be able to retrieve this, or you may prefer to retrieve it yourself.

However, if no one can locate who has signed for your item, then this is something that will be investigated, and can be handed over to the police. If this is the case, then a replacement item will be sent to you.